Revenue Information System (RiS) is a product of a research project which was carried out based on a case study on the direct-selling sales point. RiS is build based on theresources, events, and agents (REA) data model since it captures only essential aspects of economic phenomena. This enhanced system allows the user to process the routine sales and purchase electronically, effectively and efficiently. The features of this system include:
1. Product and Stock Management
2. Sales and Receipt Collection
3. Customer and Dealer Maintenance
4. Bonus and Point Checking for Dealers
5. Purchase and Product Replenishment
6. Reporting and Analysis.
This new developed system has resulted in improving the efficiency in business processes, supporting timely collection of cash, providing timely account information for decision making and also increasing customer satisfaction by improving the quality, speed and responsiveness of their customer services. User-friendly functions and Graphical User Interface (GUI) features that were embedded in it also contributed to the feasibility success and adoption of the system. This system was implemented successfully in a few direct-selling dealers and ready to be commercialised to the public especially for the SMEs.
